Contact information

We’re here to help with orders, product questions, returns, or anything else related to your Paxbury experience.

Get in touch

• Email: support@paxbury.com
• Phone / WhatsApp: +91-9811334079
• Contact form: Link
• Postal address:
  Paxbury Brands LLP
  6th Floor, 603, Tower G, The Coralwood,
  Gurgaon, Haryana – 122004, India
  

Support hours

• Monday to Saturday: 8:00 AM – 8:00 PM IST
• Sunday & public holidays: Closed

We usually reply within 24–48 working hours. For any order-related query, please include your Order ID and registered mobile number so we can assist you faster.

For complaints or escalation, please email support@paxbury.com with the subject line: “Complaint – [Order ID]”.